1. Why is it important that caterers take out service and preventative maintenance on
equipment?
Chefs depend on their cooking systems to be reliable: if a vital appliance breaks down, it can cause kitchen chaos. A key to avoiding the potential crisis is ensuring that the equipment is looked after with the best possible service and maintenance.
With Rational Service Maintenance packages, your cooking system is constantly at its best, at a reasonable cost. By having regular planned maintenance, the probability of unplanned downtime is considerably reduced to a minimum. Inspections are scheduled according to your availability, reducing stress for the kitchen staff and management while ensuring operational safety.
With ConnectedCooking Rational Service Partners can remotely access your cooking system digitally from anywhere, to identify faults and errors. Service partners also have visibility of cleaning status so can advise on which parts need changing.
Any Rational customers interested in registering their cooking systems for ConnectedCooking can do so at www.connectedcooking.com.
2. What sort of savings can be made?
By reducing the probability of breakdowns, the likelihood of costly repairs is greatly reduced. Operators can forecast what they are paying from as little as 88p per day. Rational’s more complete packages include exchange of defined wear and tear parts to further reduce unforeseen costs. Packages can be paid for monthly, yearly or upfront to best suit individual financial requirements.
Unfortunately, not all breakdowns can be prevented, that’s why Ratonal’s Premium Package, offers full breakdown cover with a 24 hour emergency response time, so when you do have a breakdown, you know you can rely on the network of experienced engineers to get the cooking system back up and running fast.
Regularly maintaining cooking systems may also increase the cooking system’s lifecycle, decreasing the frequency of the operators having to replace their cooking equipment.
3. How regularly should equipment be maintained/cleaned?
The frequency of servicing will depend on the type of equipment and how often it is used. Recommendations will be made on an individual basis, where a piece of equipment has heavy usage, servicing will need to be carried out more regularly.
4. What sort of equipment benefits most?
Even the most reliable equipment will need a helping hand occasionally. Regular servicing also guarantees that any specific annual safety requirements are met, such as gas safety. With multifunction equipment like Rational cooking systems where they are often used for preparing multiple items and are therefore often integral to the running of the kitchen, it is important to ensure cooking systems are always in optimum working condition.
5. Are there any environmental advantages/considerations?
Energy prices are rising, and it is becoming increasingly important to be able to keep an eye on the relevant data and take action. With ConnectedCooking Service Partners can access in-depth maintenance reports showing where energy savings can be found and make recommendations.
6. Is paying for these something of a gamble?
As well as considering the price of the RATIONAL Maintenance Packages, operators should consider the potential impacts of downtime to their business. Should they wish to find out more they can get in touch to receive as free estimate and discuss their individual service needs with a Rational specialist, based on day-to-day kitchen operations.
7. What one tip would you offer on getting the most from service, preventative maintenance and duct cleaning?
The individual Service Maintenance Packages are tailored to your specific requirements. Unplanned downtime can be very costly to operators. Having a package in place to ensure your cooking systems are always operating at their best offers peace of mind.
Rational’s ConnectedCooking digital kitchen management solution enables digital access to Rational cooking systems and services. This means Service Partners won’t always have to physically be on-site. They can access the relevant cooking system digitally, identify the cause of the error code and come up with a targeted solution and order any required parts and deploy technicians more quickly if required.
Contact a RATIONAL Service Specialist today on:<42>[email protected]
01582 748 474
