So what is to blame for the apparent chef shortage?

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The Staff Canteen

It's the 'hot' topic uniting chefs of all levels; from the Michelin-starred like René Redzepi to those producing pub-grub there is an ever growing concern over the shortage of chefs and the impact it is having on the industry. Discussions between peers have been prominent on social media, along with desperate pleas for staff, all of which have opened up debate. The Staff Canteen takes a look at what has to change.

So what is to blame for this apparent chef shortage? Is it the culture of the kitchen, money or are people simply just lazy?

As the 'foodie' culture has brought a boom to the restaurant trade in recent years, several big names in the industry have had their say on the lack of staff - most recently Noma's René Redzepi. He made a brave move openly admitting he himself is guilty of bullying in the kitchen and how 'confronting the unpleasant legacies of our past' is the only way to move forward.

Writing for the Lucky Peach, René said: “I've been a bully for a large part of my career. I've yelled and pushed people. I've been a terrible boss at times."

He went on to say: “Maybe the old way has worked so far. But in the long run, it burns people out. There's a reason people are struggling to find cooks right now. Our industry is populated by young people. As they get older, they fall out of the trade because they can only take the abuse when they're young and strong. How many of your cooks are thirty-two, thirty-three, thirty-four years old? Maybe the head chef and the sous chef—that's it. We're on course to really mess things up if we don't start getting better at what we do."

Food for thought and a point of view which is supported by Sat Bains, the two Michelin star chef recently announced his restaurant would become a four day week operation. It provoked a huge response among the industry, one he and his wife Amanda were not expecting.

“We are just a little restaurant in Nottingham trying something different," explained Sat. “Everything evolves even cooking and it's not the kids coming in who have to change it's us. If they don't want to work the hours and in the environment I did when I started, why should they? We need to offer something aspirational and achievable."

Wise words from a chef who has been in the industry for 28 years, he's experienced the harsh reality of the kitchen environment and it appears he, René and several others are ready to make a stand.

“Some chefs weren't happy with our decision," explained Sat. “They worried where it would leave them but it was myself and Amanda who took the risk. We don't have backers and we don't have to justify ourselves to anyone.

“If something is not working then whose fault is that? If I don't have good chefs coming to me then it's me and I need to take ownership of my own flaws.

“We've got to be realistic and address these issues. I love this industry and I want kids to look at it like I did."

An important part of Sat's initiative, which he has been developing for the past 15 years, is that his team feel like a family. Simple things such as all sitting down together for meals and removing the hierarchy opens up the opportunity for all the staff to make valid contributions to the restaurant, menu and dishes; as Sat says '12 heads are better than one.'

It's these simple steps which René is equally keen to discuss, continuing in his article he says: “The smallest changes have also worked for us. Playing music in the kitchen, for instance. And real staff meals where you sit down to eat together. We had to change our opening time from six to seven to allow for a one-hour dinner break, but it was worth it. For too long I've been eating out of a plastic container while standing next to my section, and I don't want my cooks getting accustomed to the same thing.

“How can we rectify the screaming and shouting and physical abuse we've visited on our young cooks? How do we unmake the cultures of machismo and misogyny in our kitchens? Can we be better?

“Perhaps, the real question is this: Do we want to be better?"

A poignant question indeed. It's easy to say there is a staffing problem but making changes to ease this and rectify it that is possibly where the industry is falling down. And those changes need to happen sooner rather than later as Daniel Clifford, the chef-patron of two-Michelin-starred Midsummer House in Cambridge, told The Independent on Sunday,' the industry needs to act immediately or face rapid decline'.

“The chef crisis is getting to the point where practically every restaurant in the UK is short of staff," he said. “Every decent chef I know is looking for staff; they have taken to Twitter to literally beg for chefs to get in touch. This includes top chefs like Tom Kerridge and Simon Rogan. It's affecting everyone."

Is this a sad state of affairs? Top chefs sending out desperate tweets in order to staff their kitchens or a reflection of the social media 'mad' society we now live in?

“Advertising for chefs on twitter just cuts out the middle man," said Sat. “You can avoid agents which are a big expense for us – I'd rather pay that 15/20 percent to the candidate."

Twitter and indeed all social media can be a bone of contention, one chef well known for his controversial tweets is Gary Usher owner of Sticky Walnut and Burnt Truffle. Amidst the discussions of staff shortages he tweeted his disappointment at young chefs who want to know the salary before anything else. But is that not a fair question?

“I know wage is important but I'm saying it doesn't have to be the priority," explained Gary. “Everybody knows that cooking is such a hard job and the only way you can do cooking in my opinion is if you love it.

“I never asked a single chef what the wage was, I went for the job and that was it. When I got the job, I'd find out the wage then work out what to do with it.

“I took a £10,000 pay cut to go to Chez Bruce but I knew it would be a better opportunity."

He added: “I always got a good salary in the end because I turned up to work and proved myself as a person, a chef and somebody who was going to work hard – the wage was always the last thing.

I don't want to sound like a horrible person because I'm not, I look after my chefs because they mean everything to me. I just think there needs to be a different approach from some of them coming into new jobs."

Posing the question 'should salary comes first?' to Sat, he replied: “People want to know what the salary is, you have to be realistic. Our industry is more of a working environment now and they can pick and choose where they want to go. Why shouldn't they go for the better paid job?"

Gary explained: “What annoys me is when people ask about that before they ask what the job is. I'll put a job ad out and I'll get a direct message on twitter saying 'what's the salary mate?' When I was in my twenties there's no way I would have sent a chef that tweet. It wasn't on my mind but that's not to say it wasn't on other chefs minds.

“For me sending a DM asking about salary, it's just not what I'm looking for in a person. I want them to say 'hey chef, any chance I can pop down and meet you' that's what I'm looking for.

“I'm a humble person and it's a humble restaurant, I just want the chance to sit down with the person, meet them and tell them the salary here is pretty f***ing good."

Gary makes a fair point, does the informality of twitter have a lot to answer for and are there too many opportunities floating around on social media? Gone are the days when as a chef looking for a job your only option was to flick through the latest industry magazine.

Gary said: “We've got Aaron (Mulliss) from The Hand and Flowers cooking at Sticky on Sunday night and I was talking to him about the 'staff shortage' and he made the point, something I hadn't thought about, that it's not as bad as everyone is saying. I'm guilty of it too but he said it's all the tweets making it sound worse.

“I'm not saying it's not an issue, I'm looking for chefs myself at the moment but every single restaurant is on twitter advertising jobs. In terms of there being a shortage I don't really know what the answer is to solving that."

In danger of splitting hairs on the how's and why's of the industry's staff shortage it's important to add that despite a difference in opinion of what young chefs should be expected to do and for how much, everyone is in agreement that there needs to be a shift. Be it in working hours, pay or relationships within the kitchen.

As Sat explained: “I want people on the ladder with passion and the desire to grow. We believe the industry has to change or we are not going to attract the guys we want.

“It's about progression, offering people a career and a big majority of it comes down to education."

By Cara Pilkington

@canteencara

comments

niamh dalton

niamh dalton

Ive worked in australia for 11 yrs and going back too london too work,too be honest kitchens their are a lot worse then london,all barely trained chefs and arrogance,london dosnt seem too have a chef shortage too me,maybe its because of the football,beer and talking about theirs girlfriends all the time ,that puts me off anyways,niamh
Mark Milner

Mark Milner

Good article. The reality is that the much talked about GenY are now firmly in the workforce and we have to adapt. They simply don't care that as chefs going through the ranks we got shouted at, bounced around the kitchen and worked 90+ hours a week. Times have changed and how we attract, recruit and retain the best people to make our kitchens strive depend on how we - leaders of the kitchen change and adapt too. As employers we also need to take responsibility for training and developing the work force in our kitchens. Its no point just saying they've come out of cookery school and can't cook. That may be the case, but what are we going to do to address this once these people are in our kitchens. There is a whole world of career choice for the younger generation leaving school or college, so its up to the profession (that's us) to make the proposition of becoming a professional chef an exciting, rewarding and sustainable career choice. That requires collaboration and joint effort. Read more about GenY in the kitchen on my blog here: http://ow.ly/WWc8J Also, reduce the time it takes to find and hire chefs by visiting: www.onlychefs.co.uk - a unique platform thats bringing together chefs and employers.
Matthew Crate

Matthew Crate

I've seen many of you posting about an apparent lack of talented cooks these days. The complaint is that young kids clean out of CIA or Johnson and Wales or Le Cordon Bleu are filling the kitchen lines thinking they are the next Wolfgang Puck. They enter a kitchen with fresh tattoos of knives on their fore arms, new bandanas, dressed the part, but can't cook a jalapeno popper. The young, naive, cocky wannabe rockstar chefs are all about this. They've been told "it's the lifestyle man, it's cool". What they haven't been told about is the burns and muscle pulls, the blood, the drama, the yelling, the crying, working holidays, weekends, late nights, long hours. shitty pay and no leave, vacation or sick time, and that lifestyle is an almost necessity to survive it for years upon years. 6 months these "chefs" are gone, running scared thinking "That wasn't like Food Network at all." Restaurant owners decided many years ago what the standard for pay and benefits are, and that ceiling has never really moved. Do you know where all the cooks with experience and talent are these days? Not in restaurants, nor do they wish to be. They are in schools, summer camps, hospitals, teaching or consulting because they need to earn a living. They are happily in the background, watching and scratching their heads. In the month I've spent at Colby I've seen more talent than my last 3 restaurants combined. Guess what, these institutions will be the the places of the next culinary revolution. The days of the hair-netted lunch lady (no offense, I love me a good sloppy joe) are coming to an end. Those guys and gals with skill are out there still, you all are just looking in the wrong places.
David Knight

David Knight

As a chef of 30 years who owns a patisserie and an instructor at a wrll known school I would say it's the quality if education. In the 3 years I've been teaching I've seen corporate continually cut the programs and classes which has destroyed the quality of the education. Students are still very eager to be in the industry and are willing to put in the time and effort but they are being pushed through schools like cattle and leaving without the knowledge they need to establish a good foothold in a kitchen.
shane Hughes

shane Hughes

I find this slightly funny....!! I see it this way.... Too many restaurants Food too similar (half the students can't tell the difference between brasserie blanc or le manoir..!! (Nor can the customers) Every Celebrity chef on television making food look super fashionable and fun. Food ain't fun, least not in the beginning, if you think it's fun, you're in the wrong kitchen. Colleges getting straight on that by designing courses that a 5 year old could pass, thanks a lot. Young chefs in the real world either end up in brasseries fooling themselves that this is it but their salary hits wall at 22k or simply not in catering at all because 'no one told them it would be hard' Wages are as piss poor as ever unless you sell your sole to television to make ends meet or simply sell yourself and become a professional relief chef so you can aid and abet in the destruction of some small private restaurant who can't really afford you. Other young chefs see this so of course the future for them is being a celebrity chef... Of course there's the minor issue of 10 or so years slogging your guts out and discipline before you even get recognised......back to step one. We did it to ourselves then sat back and watched it happen..... Kids are as wet now as they were back then, this end of the industry was like the marines advert....99% of them need not apply Except now we have far too many restaurants that are forced into employing any nutter that walks in off the street which means (just like a classroom) all the attention and training is spent with the nutters and not the real gems so they rarely reach full potential. Ultra modern cooking has been the launchpad of the ultra modern chef and it simply isn't working. If you want longevity in this industry at a level that you can at least go home holding your head up high then we need to return to more traditional values, it was always about COOKING wasn't it...??? Teach them to cook, not to be models, don't break them with long hours but don't make it so easy that they don't stand a chance In The real world ...oh and it's not always a good thing to be a sous chef before your 21st birthday, they should teach that on the 1st day in collage. Makes me laugh, all these old school hardcore chefs stepping forward saying 'I was a bully but now iv changed' or 'I trained 80 hours a week to learn my skills but you only have to work 40 and I'll teach you to be just like me cause you're a softer generation....if I was still a kid I'd feel a bit insulted.
B schedler

B schedler

Yes the abuse is only one of the problems, the other is the wage, and the third is that the hospitality industry in general is looked at as a transitional occupation, you do this until you find something better. As a red seal chef in Canada with 30 years experience and working for a excellent hotel , I make about 20-25 dollars a hour 50 to 60 hours work and no overtime. But a red seal welder makes 36-50 for only 40 hours work and gets paid for overtime. Most red seal chefs only make 14 to 16 a hour if they are lucky, so yeah you can see why people don't want to stay with hospitality.

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The Staff Canteen

The Staff Canteen

Editor 19th August 2015

So what is to blame for the apparent chef shortage?

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